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Frequent Asked Question FAQs

If your cleaner has not arrived as scheduled, please contact us immediately at or through contact us button above for real-time assistance. We'll work swiftly to resolve the situation

We're committed to delivering high-quality service. If you're unhappy with any aspect of your cleaning, please email our support within 24 hours, and we'll arrange a follow-up cleaning at no extra cost.

We understand the importance of consistency. While we aim to accommodate such requests, it's subject to cleaner availability. Please contact our support team to discuss your preferences.

In the unlikely event of damage, contact us right away. We are fully insured, and we'll work with you to assess the situation and ensure it's handled appropriately.

You can add instructions in booking form at step three under additional information section.

For all billing and payment-related questions please visit FAQ page or please reach out to our billing team through or contact us through support form. We'll provide clear, prompt answers to resolve any of your concerns.